Claim number
Ask for the carrier, claim number, adjuster details, and rental status early.
Insurance claims
Help customers understand the claim before they panic.
This page positions the shop as a guide through estimates, adjusters, supplements, parts delays, rental coordination, and repair status.
Claim-ready lead flow
Insurance pages close the confidence gap.
Many customers do not know what a supplement is, whether they can choose their shop, or what paperwork is needed. Explaining it clearly makes the shop feel safer.
1
Collect claim number and carrier
2
Review visible damage and photos
3
Schedule teardown inspection
4
Document supplement if hidden damage appears
5
Repair, refinish, inspect, and deliver
Supplements
Explain that hidden damage may require additional approval after teardown.
Parts delays
Set expectations around OEM, aftermarket, recycled, or delayed parts.
Updates
Position repair status updates as a trust signal, not an afterthought.